Our Services

Operations

Exceptional service and care for your most valuable assets – your customers and merchandise.

  • 24/7 call center services and multi-channel contact management
  • real-time order processing and fraud detection
  • full warehousing, shipping, fulfillment and inventory management
  • return handling and refurbishment to preserve the value of your custom reporting and analysis

Marketing

Holistic direct-to-consumer marketing online and off to take your business to the next level.

  • catalog circulation strategy, including full demographics analysis and mail planning
  • merchandising consultation, page planning and performance analysis
  • multi-channel marketing forecasting and performance reporting
  • promotions management, tracking and reporting
  • comprehensive digital marketing strategy and execution

Creative

Full branding and creative services for the best visual representation of your company.

  • award-winning catalog design and production
  • photography, including fashion, still and web – in studio and on location
  • professional copywriting for headlines, brand story, product copy and web
  • color matching, prepress, production and print analysis

Ecommerce

Strategic expertise to grow your direct-to-consumer business online.

  • fully responsive web design, inventory management, and product photography
  • custom landing pages, discounts and promotions
  • email marketing blasts and triggered messages, such as cart and browse abandonment
  • digital advertising, including paid search, display, dynamic retargeting and social media
  • additional channels, such as affiliate marketing, partnerships and search engine optimization